In addition to our hand crafted hats, we also offer a large selection of brand name hats including:

  • Akubra

  • Bailey

  • Dobbs

  • Resistol

  • Serratelli

  • Stetson

  • Scala

  • Dorfman Pacific

  • Head'n home

Awards and Acclaim

  • Featured on Arizona Highways TV Program
  • Featured in Arizona Highways Magazine – 1990
  • Featured in the Arizona Republic – 1988
  • Featured in the Arizona Republic business section – 2009
  • Best of Phoenix Magazine - 1992
  • Recommended “Best place to buy a hat” by Arizona Republic newspaper - 1996
  • Winner of Best of Phoenix
  • Winner of Stetson's Platinum Award

About Heritage Hats

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We offer gift certificates

Hats that keep Arizona Covered

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Contact Us:

​Heritage Hats
13602 N Cave Creek Road
Phoenix, Arizona 85022


Monday to Saturday: 10am-5pm

The name Heritage Hats was born because I wanted a name that would express my passion to learn and carry on a skill and tradition about the way of life and the traditional culture of the southwest.  I moved to Phoenix from Rockford, Illinois in 1981 and became infatuated with the western lifestyle, particularly the life of the cowboy. I befriended two older gentlemen who taught me the techniques and skills of cleaning and blocking western hats for cowboys. Steve Speros who owned Phoenix Exclusive Hatters and George Falkedes who owned Athens Hats became my mentors and taught me how to skillfully master the techniques and skills necessary to become a restoration expert.  I am proud to have inherited their original cleaning and blocking equipment from 1912.

As I continued to perfect my techniques and skills, I started selling western hats from my pickup truck on the weekends at rodeos and I opened my first retail store in 1983.  Today, Heritage Hats is the largest hat store in Arizona with a large variety of hats including; western felt and straws, fedora felt and straws, panamas, Australians and other popular hats and caps. Our retail space covers 3200 square feet with 2 showrooms. Our restoration workshop is in the back of the store where I continue to do cleaning and blocking on the premises. We also custom make hats; some of our most famous customers include Ronald Reagan and George Burns.

You can view the interior of our store on our Take a Tour page or by viewing the different videos on the site.

Rich Glisson